Healthcare
From Board to Ward, IHF works with a variety of healthcare trusts and boards across the UK. We have consulted and trained for a variety of concerns including patient journey mapping, ward lay-out and optimisation, fatigue management and communication, as well as conducting Human Factors awareness training for staff at all levels.
HF integration can improve many areas in a modern hospital setting. Implementing a holistic HF strategy in a hospital and other healthcare environments can enhance performance, improve staff morale, avoid unnecessary duplication, improve patient care, reduce occurrences of potential costly incidents as well as reduce costs from everyday activities by improving efficiency and performance.
Complementing Human Factors Integration Plans and HF consultancy services in Heatlhcare, IHF have experience designing and delivering highly experiential and interactive training for organisations of all sizes within complex and or safety critical organisations within the healthcare industry. Courses delivered previously have include BBT, Clinical Human Factors, Human Factors Awareness, Safe Behaviours, and Soft Skill training.
Some examples of our work include:
Royal Wolverhampton NHS Trust - Development and delivery of a Human Factors Integration Plan (HFIP) for a new state-of-the-art Urgent and Emergency Care Centre (UECC) at New Cross Hospital in Wolverhampton. Detailed process mapping, including process flow, ergonomics, metrics, leadership and roles and responsibilities were critical to eliminating initial teething problems with this facility.
Milton Keynes University Hospital Trust - Delivery of HF Awareness Training (HFAT) and HF Train the Trainer (TtT) training to support and improve patient safety, with a specific focus on the Women and Childrens’ Clinical Service Units (CSUs).
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One of our human factors associates will be on hand to learn about your business and see if we can help.