Bringing a new perspective to your business

Our mission

Our mission is to provide unique, pragmatic and integrated Human Factors solutions to organisations of all sizes across many sectors. Our high-calibre, creative team will work to identify and address Human Factors issues within your organisation in a holistic manner that takes into account all aspects: From people, to process, to end product. We have the skills, the knowledge and the practical experience to make a measurable difference to your business. Human Factors is an area which no organisation can afford to ignore.

Our team

What really sets us apart from our competition is our military-aviation heritage, our experiences of the importance of performance-shaping factors, the quality of our team and our ability to measure what we do. We are a cutting-edge operator experienced in both commercial and military sectors, our award-winning trainers have particular expertise in behavioural safety, leadership and safety training, and we are CIEHF accredited.



Our clients and partners

Meet the Team

Our management team, human factors advisors and trainers have a wealth of experience in a wide range of business sectors.

Neil Clark


Neil Clark, the founder of IHF, has many years of experience in the world of human factors. With an engineering education Neil started his career as a Military Aviator where he experienced the effects of human factors first-hand and developed a fascination with the subject.

Don Nicholson


Don is a senior business leader with over 30 years’ experience in the oil, gas and mining sectors. He spent 26 years with BP and has run large scale oil & gas businesses both in the UK and internationally, as well as holding senior BP corporate head office roles.

Gus Nash

Executive officer, human factors

Gus Nash is a Senior Human Factors (HF) Consultant with IHF. He served as a RAF Officer and Pilot from 1984-2013, in Germany, England and Fife. He specialised latterly in training, HF and flight safety.

Susan Owenson

Executive PA to Neil Clark

An experienced Executive PA with a breadth of organisational experience at senior level in a wide range of highly confidential and politically sensitive roles. Conscientious and professional, highly organised and an efficient office administrator.

Paul Elias

IHF Trainer

A versatile and accomplished facilitator with extensive experience in training delivery, Paul has worked with a wide variety of individuals spanning wounded, injured and sick servicemen and women to executive management teams.

Keith McLean

Marine Training Instructor

Keith McLean is a Marine Training Specialist with IHF. He served with the merchant Navy from 1978 until 1993, latterly serving as Captain on Very Large Crude Carriers (VLCCs) trading worldwide.

Andy Blyth

IHF Trainer

With a background in Sport Psychology and a passion for his subject, Andy has helped everyone from elite athletes to award winning business leaders apply the principles of performance to themselves and their organisations.

Dee Bleakley

IHF Trainer

Originally from Belfast, Northern Ireland, Dee Bleakley moved to Scotland at 15 years old and went on to a degree in Environmental Science and Education. He uses his experience in teaching and sport to promote mental toughness and the determination it takes to be successful.

David Clarke

Senior Human Factors Consultant

Originally from Melbourne, Australia, David is a Senior Human Factors Consultant with IHF. He spent a significant part of his career working for British Airways as long-haul Cabin Crew based at London Heathrow & Gatwick. This role prompted his interest in Human Factors and has led to him undertaking and recently completing a Master of Aviation (Human Factors). He uses his airline and aviation experience to help various industries understand the importance and benefit of Human Factors on safety and performance.


If you have any questions about human factors and what we can do for your business, please don't hesitate to contact us.