Incident investigations often produce large amounts of information. The challenge organisations face is turning that information into learning opportunities — with the consideration of human factors — that drive continuous improvement.
HF-AIR provides a structured, web browser-based investigation platform that helps build a clearer picture of events, uncover contributing factors and develop meaningful actions for improvement.
Incidents rarely occur because of a single mistake or failure. A range of human, organisational and system factors influence performance, decision making and outcomes. HF-AIR helps investigators explore these factors systematically, including:
- Human Factors
- Organisational Influences
- Performance Influencing Factors (PIFs)
- Decision-Making Processes
- System Conditions
This can help investigators develop a more complete understanding of what happened and why. Small decisions and actions can have a significant impact on how events unfold. The Critical Moments Timeline helps investigators:
- Visualise Key Events
- Analyse Decision Points
- Understand How Situations Developed
- Build a Clearer Investigation Story
This timeline allows organisations to gain valuable insights into how work is performed in reality and where improvements may have the greatest impact. The investigation process can often be time-consuming, especially when information is spread across different documents and systems. HF-AIR includes:
- Automated Analysis Tools
- Structured Investigation Workflows
- Professional Report Generation
- Built-In Methodologies
Reducing the administrative burden, improving consistency and allowing more time for analysis and learning. Every investigation contains valuable lessons, but the true organisational learning comes from identifying trends across multiple events. HF-AIR’s analytics help organisations:
- Identify Recurring Issues
- Track Human Factors Trends in Incidents
- Compare Findings Across Sites
- Support Evidence-Based Improvements
Allowing organisations to move from reacting to individual incidents to proactively addressing wider organisational challenges.
According to Ed Wheler, the General Director at Turan Drilling & Engineering:
“IHF are, in my opinion, experts in all aspects of their field, including training, consultancy and software implementation. I would not hesitate to recommend them to any organisation undertaking an investigation or CoW analysis.“
Additionally, IHF is providing ongoing support to WGM Engineering teams in relation to their incident investigation processes that includes the implementation of HF-AIR software.
Overall, HF-AIR helps organisations investigate incidents with confidence, uncover deeper insights and support continuous improvement across the business:
- Better Investigations
- Better Learning
- Better Outcomes
