An automated and proactive — yet pragmatic — digital permit to work solution designed by human factors experts with a national water company.
Mitigate accidents and incidents whilst meeting compliance and increasing worker productivity.
Request a DemonstrationAre You Still Using Paper, Spreadsheets and Word Processor Documents to Manage Your Safety-Critical Permit to Work Processes?
In safety-critical industrial operations, permit to work processes have been a contributory factor in many accidents, incidents and near misses. Tragically leading to fatalities, injuries and environmental damage. Resulting in disruption to organisations and the public with significant emotional and financial costs. Clear, efficient and pragmatic permit to work processes are required and using outdated or overly complex management tools can lead to human factors issues such as lack of communication, instruction, training or understanding.
Root Cause of Major Environmental Accidents
According to multiple health and safety agencies and bodies such as the CSB and HSE, inadequate permit to work processes have been a root cause of devastating and emotionally impactful disasters across hazardous industries including chemical manufacturing, food processing, fuel storage, oil and gas production, pulp and paper manufacturing and wastewater treatment.
Hot Work is Extremely Dangerous and Deadly
The CSB has found that explosions and fires caused by hot work are among the most common incidents it investigates, and these accidents typically result in injuries and fatalities and have the potential to result in major catastrophes due to flammable atmospheres in confined spaces.
Workplace Injuries and Ill Health-Related Organisational Costs
According to the HSE, the total costs of workplace self-reported injuries and ill health in the UK during 2022/23 was £21.6 billion (GBP) leading to lost productive work time (LPT), negatively impacting organisations’ lost time injury frequency rate (LTIFR).
Permit to work processes managed using paper, spreadsheets and word processor documents present significant challenges to organisations engaging in safety-critical industrial operations such as:
Administrative and Compliance Burdens
It is difficult to find and efficiently report on the data held in traditional permit to work systems.
Risky Contractor Management
Contractors can arrive on-site without pre-safety checks, increasing the risk of incidents.
Incomplete Risk Assessments
Inadequate risk assessments and method statements (RAMS) can lead to potential hazards without control measures.
Permit Duplication
Permits can be duplicated, creating additional administrative burdens and delays.
High Manual Data Entry
Manual processes can lead to frequent errors and consume valuable administrative time and remote work permits can lack visibility when paper is used.
Inability to Handle Complex Processes
Organisations with multi-stage and high-risk workflows require numerous checks for safety and compliance and legacy systems cannot adequately support these.
IHF SaaS ePtW Solution: A Digital Yet Pragmatic Permit to Work System Designed by Human Factors Experts
Designed to mitigate fatigue-related accidents and incidents whilst increasing worker productivity — by human factors experts — using an automated and proactive — yet ultimately human and pragmatic — approach, IHF SaaS ePtW has been developed in partnership with a national water company — Scottish Water — and their digitalisation requirement for a customisable, easy-to-use and modern permit to work system that can be cloud-based using Amazon Web Services (AWS) or on-premise if required.

Clear Data Visibility and Reporting
Gain real-time visibility of permit status through visuals such as colour-coded dashboards for improved communication and risk management and quickly report on the data for compliance and decision-making processes.
Efficient Contractor and Shift Management
Optimise workforce scheduling and tracking and ensure contractors are vetted before safety-critical work begins to help identify and address potential risks early in the planning stages.
Full Permit Lifecycle Tracking With Notifications
Enable a 360-degree view of each permit from issuance to completion — including notifications and status updates — leading to completeness with RAMS and other risk management procedures.
Simple User Interface Enabling a Single Version of the Truth
Eliminate data loss, duplication and enhance data integrity using a centralised permit to work database with a customisable user interface that can be tailored to specific permitting requirements, allowing for easy adoption and user familiarity.
Digitalised Processes and Procedures
Reduce paperwork and speed up approvals with digital signatures and manage permits consistently and seamlessly with multi-device access using desktop, tablet and mobile devices.
24/7 Support and Training
Get ongoing support and interactive tutorials for workers who are new to — and need to use — the digital permit to work system.
The Benefits of IHF SaaS ePtW to You, Your Workers, Your Organisation and the Public
Protect Humans and the Environment From Harm
Effective permit to work management can help mitigate accidents and incidents that may lead to tragic fatalities, injuries and environmental damage that emotionally, mentally and physically affect workers and the public.
Gain Financial and Productivity Benefits
Automating tasks and minimising manual data entry can save up to 40% in operational costs and transitioning to a digital system can reduce permit creation, approval and issuance time by up to 60%.
Improve Compliance Through Automated Monitoring and Reporting
Automated safety checks and real-time monitoring help prevent workplace incidents, saving costs on medical expenses, legal fees and operational disruptions, and digital records enable faster permit retrieval, streamline audits and simplify compliance reporting.
Reduce Worker Downtime
Streamlining processes and having a full 360-degree view of each permit allows you to efficiently track the full permit to work lifecycle to completion, reducing unplanned errors of up to 50%.
Achieve Process Governance
Automated routing for approvals and tracking reduces the time required to manage permit processes, and this provides a substantial cost saving in comparison to paper-based systems.
Leverage Award-Winning Human Factors Expertise
By investing in IHF SaaS ePtW you are also partnering with human factors experts who have a continuous improvement mindset and a passion to optimise workplace safety, demonstrated by the recent achievement of winning the Innovation Award at the Chartered Institute of Ergonomics and Human Factors (CIEHF) Awards 2024.

Scottish Water Case Study: IHF SaaS ePtW
Designed to mitigate fatigue-related accidents and incidents whilst increasing worker productivity — by human factors experts — using an automated and proactive — yet ultimately human and pragmatic — approach, IHF SaaS ePtW has been developed in partnership with a national water company — Scottish Water — and their digitalisation requirement for a customisable, easy-to-use and modern permit to work system that is providing a solution to challenges they had using a paper-based system.
"We worked seamlessly with IHF from the proof-of-concept stage through to the full launch of their ePtW system. They understood our unique challenges from the outset and brought valuable human factors experience to the table. This new system offers us full control and visibility over our permit processes, significantly reducing administrative burdens and improving safety across our thousands of sites. The rollout was smooth, with minimal disruption to our operations with high adoption rate due to it being fully customised to Scottish Water's organisation."

IHF SaaS ePtW also provides significant technical benefits in comparison to using paper, spreadsheets and word processor documents as experienced by Scottish Water:
Accessibility and Scalability
IHF SaaS ePtW supports users across various geographic locations — for Scottish Water that is thousands of sites — without the need for on-premises software.
Advanced Cloud Computing Infrastructure
Hosted on AWS, IHF SaaS ePtW offers Scottish Water flexibility with on-demand and scalable resources that can be utilised across desktop, tablet and mobile devices.
Data Backup and Redundancy
AWS hosting provides data protection and ensures business continuity in relation to safety-critical permit to work processes and procedures for Scottish Water in the event of an outage.
Enhanced Privacy and Security
Scottish Water now have a secure, AWS-hosted permit to work platform with robust access controls, data protection and privacy features.
Robust User Management
Scottish Water can tightly control access to their permit to work system as IHF SaaS ePtW allows for specific permissions for different user roles.
Transparent Monitoring and Logging
The real-time monitoring and logging capabilities of IHF SaaS ePtW enhances operational transparency at Scottish Water and provides a clear window into their permit to work system.