The client may give notice to IHF that it no longer requires the bookings on a training course provided such notice is in writing and received by IHF more than 14 working days before the commencement of the training course. In such circumstances, IHF shall refund to the client all monies paid in respect of such training courses. If notice of cancellation has not been received more than 14 working days prior to commencement of the course or a participant who fails to attend a training course for any reason whatsoever on day of training, all fees payable in respect of such course shall remain payable to IHF .
Cancellations outwith the 14 day period may be transferred to a different start date within 3 months.
Delegates who fail to attend the course on date of training will not be able to transfer their course booking and full course fees will apply.
Course cancellation more than 14 working days notice = Full refund given
Course cancellation less than 14 working days notice = Full charges apply may transfer booking within 3 month period
No show on day of course = Full charges apply course dates non transferrable.
IHF reserves the right to cancel or postpone any training course for any reason whatsoever and in such event, IHF‘s liability for such cancellation shall be limited to a full refund of fees paid or, where available and acceptable to the Client, transfer to a training course on an alternative date.
(Working days Monday-Friday)
4. (cont.) Management of Major Emergencies
The client may give notice to IHF that it no longer requires the bookings on a training course provided such notice is in writing and received by IHF at least 14 working days before the commencement of the training course.
In such circumstances, IHF shall refund to the client all monies paid in respect of such training courses. If notice of cancellation has not been received at least 14 working days prior to commencement of the course or a participant who fails to attend a training course for any reason whatsoever on day of training, all fees payable in respect of such course shall remain payable to IHF.
Delegates who fail to attend the course on date of training will not be able to transfer their course booking and full course fees will apply.
Course cancellation more than 14 working days notice = Full refund given
Course cancellation less than 14 working days notice = Full charges
No show on day of course = Full charges apply course dates non transferrable.
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