IHF have worked in the Oil & Gas sector in Aberdeen for nearly 6 years with larger operators such as Nexen, BP and Maersk Oil.

IHF’s work in O&G concentrates on the application of HF methodologies and techniques in two major areas:  Control of work processes and fatigue.  Our approach to control of work has centred on simplification, with the removal of ambiguity and contradictions. This is a key starting point in reducing opportunities for human error.  In addition, integration of relevant software systems and attention to the human-machine interface has been an important part of our practice.  Sustainment has tended to concentrate on training, refinement based on customer feedback and investigation of near-misses and incidents from an HF perspective.

Fatigue is an increasingly important performance-shaping factor in the UKCS, particularly because of changes in risk profiles.  IHF provide a comprehensive approach to fatigue management, including training, the provision of fatigue-reducing equipment and identifying and plugging any gaps in existing fatigue-management arrangements.  Put simply, fatigue is a hazard, like any other, and mitigation is an important part of any safety-management system.

The IHF approach has been to translate the lessons learned in the aviation sector to other industrial sectors, which has been a remarkably successful undertaking.  This has been especially effective in turnaround training, with a focus on communication, coordination, teamwork and planning. Our training has been shown to reduce shutdown periods for several high-profile clients.  Our training ranges from HF awareness courses, including e-learning, to bespoke courses for senior management, and specialist offerings such as risk-assessment team leader training.  IHF tend to employ ex-military trainers (particularly ex-RAF pilots) because of their knowledge and experience of the crew-resource management (CRM) approach to behavioural safety – a current weapon of choice in the fight against human error.